NPA Insurance is the National Pharmacy Association’s specialist insurance arm, built for the realities of community pharmacy. It offers pharmacy-specific cover designed to protect both the business and the people delivering care, with policies shaped around how practice is evolving.
A core product is Professional Indemnity Insurance, paired with Public Liability and Legal Defence, giving protection against the clinical and professional risks pharmacists and teams face day to day. NPA highlights more than 100 years of experience in covering pharmacies and staff, and positions these policies as great-value, member-focused protection. 
What makes NPA Insurance stand out is that it’s run by people who understand pharmacy and can move quickly as services change. The underwriting and claims team can update cover to reflect new, more clinical roles for pharmacies, for example including indemnity for services like Pharmacy First within standard cover. 
Access to key covers is tied to NPA membership, with full membership including Professional Indemnity and Public Liability as part of the package. 
In short, NPA Insurance aims to give community pharmacies confidence that their cover keeps pace with modern practice, so teams can focus on patients, knowing the right protection is in place.
Contact Details
- Website – https://www.npa.co.uk/insurance/
- Email – For Professional Indemnity queries insuranceservice@npa.co.uk, for General Business Insurance queries membersupport@npa.co.uk
- Company Phone – For Professional Indemnity queries 01727 795914, for General Business Insurance queries 01727 800 410
