ConsultTed

ConsultTed is a groundbreaking digital healthcare platform created by experienced Northern Irish pharmacists Stephen Toland and Neil Sharpe. The team brings over 30 years of pharmacy experience and a passion for advancing community pharmacy’s role within healthcare. The platform is currently in beta testing in select pharmacies across Northern Ireland, with a planned full rollout in the UK and Ireland by August 2025.

At its core, ConsultTed offers AI-powered consultations, smart triage, and structured workflows, all designed to simplify and standardise how minor illnesses (like sore throats, coughs, and tummy bugs) are managed at the pharmacy. It features real-time transcription, standard templates, and seamless consultation summaries, all contributing to consistent, safe, and audited care.

The platform’s ambitions are big: it could reduce pressure on GPs and hospitals, potentially saving the NHS up to £1.7 billion annually, while helping pharmacies add up to £30,000 in annual income, all without adding to their workload.

In short, ConsultTed aims to turn community pharmacies into frontline care leaders, offering patients fast, safe and accessible treatment, while easing strain on wider healthcare services.

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